Shipping policy

We process orders within 1–3 business days. Once shipped, delivery times may vary depending on destination, carrier availability, customs processing, and seasonal demand.

Please note:

• Orders are processed Monday through Friday.
• Tracking information will be provided when available.
• Delivery estimates are not guaranteed.
• Delays caused by carriers, weather, or customs are outside our control.

Customers are responsible for ensuring that shipping information provided at checkout is accurate. CoolMist Pro™ is not responsible for delays or losses resulting from incorrect shipping details.